Please carefully pursue this Privacy Policy. M/s. Chai Sutta Bar Trading Private Limited, operating under the brand name “MAATEA” (“Company” or “We” or “Us” or “Our“), is the legal owner of the website located at www.maatea.in, as well as Company stores/outlets in India (collectively referred to as “Company“) The Company respects your privacy and aims to comply with applicable legal requirements under the Information Technology laws and Rules governing data collection, storing, processing, and transfer. These Privacy Policy are supplementary to, but not limited to, the Cookies Policy and other relevant Terms and Conditions of Company (as displayed on the webpage www.maatea.in. These terms and conditions apply to all (“Visitors,” “Consumers,” “Users”) collectively referred to as “You” or “Your” hereinafter.
The term “Services” refers to the services mentioned in the terms and conditions available on this website. We urge you to acquaint yourself with both our Terms of Use and this Privacy Policy. You acknowledge that you have read, understood, and agree to the privacy practises (including any uses and disclosures of information about you) contained in this privacy policy by accessing and using the site.
When a User enters the website and accepts its terms and conditions, the policy becomes operative on that date and time. Before making use of our Services, user acknowledges to thoroughly read this Privacy Policy and our Terms of Use.
The Company is dedicated to protecting its Users, data providers in every way because it values its confidentiality. The Company provides a vast variety of consumable goods displayed on the website. Information provided by Users and information automatically monitored while navigating make up the Company’s collection of User information (Information).
By using the website or its services, you agree that we may gather, store, use, transfer, share, and distribute your personal information (and any updates you provide) in connection with any of the services we provide.
This Policy applies to all the clients, customers, users and consumers of Maatea products as well as the individuals, companies or entities that access the Company’s Website. The Policy also to applies to any person, whether an individual or a legal entity who has visited the website (whether on a paid or free basis) as a customer.
We initially ask for basic contact information, including your name, sex, age, address, pin code, phone number, employment, hobbies, and email address when you sign up for the Service on the Sites. The User acknowledges that the Company has the right to and shall retrieve information from any additional accounts the user join with, such as Facebook, Twitter, Gmail, etc., in order to continue communicating with you and offering the Services.
B)DATA FROM UPLOADED USERS
Our protocol provides for the users to submit all the relevant documents associated with the kind of services opted by the user. The document submitted by the User is stored with us. The User must submit all the real and authentic documents for the services and strictly avoid forging any of documents they share with the Company. We or our payment gateway supplier may obtain your document, address, or billing information, including your credit card number or cvv and expiration date, when you select any service or paid service offered as part of our Services.
Our commitment to your privacy is guided by the following key principles:
a) Transparency: We believe in maintaining transparency about our data practices and how we handle your personal information.
b) Lawfulness and Fairness: We process your data in compliance with applicable data protection laws and regulations and always ensure that we have a legal basis for doing so.
c) Purpose Limitation: Your data will only be collected and used for specific, legitimate purposes that we clearly communicate to you.
d)Data Minimization: We collect only the necessary minimum amount of personal information required to achieve the stated purposes.
e) Accuracy: We take reasonable steps to ensure the accuracy, currency, and relevance of your data for the intended use.
f) Security: We implement robust security measures to protect your data from unauthorized access, loss, or misuse.
g) Retention: We will retain your data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
h) Individual Rights: We respect and uphold your rights to access, rectify, restrict, and delete your personal information as provided by applicable laws.
By accessing or using our services or visiting or using our website, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.
This Privacy Policy provides insights into the following areas:
a. Information We Collect: We describe the types of personal and non-personal information we collect from you.
b. How We Use Your Information: We explain how we utilize your data for various purposes, such as order processing, customer service, marketing, and website improvement.
c. Information Sharing: We outline the circumstances under which we may share your information with third parties.
d. Your Choices and Rights: We inform you about the options and rights you have regarding your personal information, including opting-out of marketing communications and exercising your data subject rights.
e. Data Security: We detail the measures we take to protect your information and maintain data security.
f. Children’s Privacy: We outline our approach to handling personal information of individuals under the age of 13.
g. Changes to the Privacy Policy: We explain how we will notify you of any material changes to this policy.
h. Contact Information: We provide you with details on how to get in touch with us for any privacy-related questions or concerns.
At Company, we believe in empowering our customers to control and manage their personal information. We provide you with various choices and rights concerning your data, as outlined below:
a. By using our services, you provide your consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. You have the right to withdraw your consent at any time.
b. You have the option to opt-out of receiving marketing communications from us. You can manage your communication preferences in your account settings or by following the instructions provided in our marketing emails.
c. You have the right to request access to the personal information we hold about you. Upon verification of your identity, we will provide you with a copy of the data we have collected.
d. If you believe that any of the personal information we hold is inaccurate or incomplete, you have the right to request its correction.
e. You can request the deletion of your personal information under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected or processed.
f. In certain situations, you have the right to request the restriction of the processing of your personal information. This means we will store the data but not use or process it further.
g. You may object to the processing of your personal information on grounds relating to your particular situation. We will assess the legitimacy of your request and act accordingly.
h. You have the right to receive your personal information in a structured, commonly used, and machine-readable format, and you may have the right to transmit that data to another controller.
i. If you are a parent or guardian and believe that your child has provided us with their personal information without your consent, please contact us, and we will take steps to remove that information and terminate the child’s account, if applicable.
j. If you have any complaints or concerns regarding the processing of your personal information, please contact us. We will promptly investigate and address your concerns.
k. We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
We may use “cookies” or other similar electronic tools to collect information in order to give each visitor a special, random number as a User Identification (User ID) and better understand their unique interests using the identified computer or device. This helps us make the Sites more responsive for our Users.
b. DETAILS FROM LOG FILES
When you access our site, application, or service, we automatically log a small amount of data, including your IP address, about the Internet connection of your computer and your mobile device. Your IP address is a number that tells internet-connected devices where to send information, like the sites you visit. Your IP address, the name of your computer, the type and version of your browser, the CPU speed, and other information are all pieces of information that we automatically receive and record from your browser.
c. LUCID ANIMATIONS
In order to anonymously monitor the online behaviour of our Users without directly identifying them, we may use “clear GIFs” (Web Beacons). In order to monitor which emails are read by recipients, we might also use clear GIFs in HTML-based emails we send to our Users. We use this information, among other things, to deliver our web pages to you upon request, to customise our sites and services to the interests of our Users, to track User traffic within our sites in order to enhance their functionality, quality, and interactivity, and to provide advertisers with information about the regions from which our Users originate without identifying any individual Users.
d. DATA FROM ADDITIONAL SOURCES
We might acquire details about you from other sources, add them to the data we already have about you, and handle them in line with this Policy. Your account information and purchase information may be given to us if you provide it to the platform provider or another partner to whom we offer services.
e. DEMOGRAPHIC DATA AND OTHER DETAILS
In order to send you messages and promotions that are more specifically tailored to you, we might consult other sources of demographic and other information. Among other tools, we use Google Analytics to monitor visitor activity on our websites. We have enabled Google Analytics especially to support display advertising in order to better understand the demographics and preferences of our Users. The reports are anonymous and can’t be connected to any specific, individually identifiable data that you might have given us. Using Google’s Ads Settings options, you can choose not to use Google Analytics for display advertising and modify Google Display Network advertisements.
Links to other websites or apps may be found on the Sites. We have no authority over the privacy policies that apply to such websites or applications.
When you browse or use our sites or services, we use third-party advertising companies to serve ads. These businesses may use data about your visits to or use of a specific website, mobile application, or service (but not your name, address, email address, telephone number, or any other personally identifiable information) to deliver advertisements for products and services that may be of interest to you.
In order to prevent the loss, misuse, and alteration of the information under our control, we take economically reasonable security precautions. The security of any material shared with us, however, is not something we can guarantee in full.
a. Details about the account is accurate and private:
Users are always responsible for keeping their password, email address, and other account details confidential and accurate. Any personal information that is transmitted to a third party as a consequence of inaccurate account-related information is not the company’s responsibility.
b. Associated Companies:
Links to other webpages may be found on our website. When you visit another website, the company is not responsible for any information misused by the owner of that website.
When you use the Services or Sites (or any of its sub sites), we make good faith efforts to grant you access to your personal information as and when requested by you. We also make sure that any personal information or sensitive personal data or information found to be inaccurate or deficient is corrected or amended as soon as practically possible, subject to any requirement that such personal information or sensitive personal data or information be retained by law or other legal requirements. We may refuse to process requests that are unreasonable repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, would be highly impractical (for example, requests concerning information stored on backup tapes), or for which access is not otherwise required. We ask individual Users to identify themselves and the information they wish to access, correct, or remove before processing such requests. Anywhere we offer information access and rectification, we do so without charge, unless doing so would involve an unreasonable amount of work. After you delete your information, residual copies may take some time to be removed from our active servers and may continue to exist in our archives because of the way we keep some services.
The internet is a platform that constantly changes. We reserve the right to make changes to our Policy as needed to reflect advancements in technology, changes to the legislation, products, goods, or other factors. In any event, we reserve the right to modify this Policy’s or the Terms of Use’s terms at any time. Any modifications we make shall be subject to notification, which we may provide by posting the modified policy on the Sites. Following such notice, using the sites or using the services will be taken as acceptance of the modifications. To make sure you are familiar with the most recent version, you are advised to regularly review this Policy on the Sites.
Any complaints, abuse or concerns with regards to the use, processing and disclosure of Information provided by you or breach of these terms should immediately be informed via in writing or through email on support@maatea.in.